Delivery Instructions

Volunteers must go through MOWAM’s training, offered every Thursday at 12:00PM at 3227 E. 5th Street (Central Kitchen) or by appointment
Delivery cancellations are requested 24 hours in advance via phone or our website.
Arrive at your pick-up site between 11 and 11:45 a.m.
Review your route sheet before departing the pick-up site, and take note of new clients, special instructions, and attachments.
Always use insulated containers to deliver your clients’ meals, and never leave meals outside these containers.
If a client does not answer the door, call MOWAM and identify yourself as a volunteer on route. The Customer Service team will help determine if the client is home and give you instructions.
Maintain client confidentiality. Direct all questions about clients to a social worker.
Direct any questions about your route or volunteer experience to Volunteer Services.

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Meals on Wheels and More has over 3,000 volunteers who make it possible to serve over 2,000 meals a day.